When a Krones Service technician is on field, quick turn around time is of utmost importance when it come down to issue resolution.
Support Hub is a streamlined and fast way for the Krones Service technicians to connect with Krones Center specialist and deliver fast solutions.
This application provides features which enable hassle free communication using both text and pictures, which optimizes time spent on getting the information across.
Salient features of Support Hub:
1. Chat with Center Expert to get solutions
2. Click pictures and annotate them to highlight problem area
3. Record or select video from gallery, and share them.